TCPA compliance · HVAC & plumbing

Your intake bot is talking to customers. Can you prove it's legal?

Grandeza hardens the AI, SMS and voice intake you already run — turning invisible TCPA exposure into a scored, provable compliance record your insurer and your lawyer will actually accept.

Get your free Grandeza Score See how it works

No code access needed. A 12-minute scan of your current setup — 16 controls, one score.

16-control framework Signed audit trail Insurance-ready binder
Grandeza Score™ Live scan
0/100
Scanning…
Baseline audit in progress 00 / 16 controls
The exposure

One complaint you never saw coming.

TCPA statutory damages run $500 to $1,500 per message. A single automated text blast to the wrong list — no signed consent, no Do-Not-Call check — is how a $40 dispatch job becomes a class action. The math isn't close.

Unprotected · one incident
$50,000+

Typical legal defense and settlement for a single TCPA claim — before the premium hike and the depositions.

vs
Grandeza · full year
$3,288

Hardening plus a year of Guardian monitoring. A signed record that says you did the work — before anyone asks.

The engagement

Scan. Score. Harden. Prove.

You keep the tools you already use — Twilio, your CRM, your intake bot. We make them defensible.

01
Step 01 · Diagnose

The 12-minute scan

We walk your live SMS, call and web-intake flow and grade all 16 controls PASS / PARTIAL / FAIL — no code access, no rip-and-replace.

02
Step 02 · Quantify

Your Grandeza Score

A single 0–100 number and a risk band, mapped control by control — so you see exactly where the exposure lives and what a fix is worth.

03
Step 03 · Remediate

Consent, audit trail, DNC

We implement signed consent, an immutable audit log, rate limits and Do-Not-Call screening on your stack in a 4-week engagement.

04
Step 04 · Prove

The compliance binder

A printable 16-control attestation with evidence — the document your E&O carrier wants and your lawyer reaches for first.

Two ways in

Harden what you have — or hand us the intake.

Most contractors start with Hardening. High-volume shops that want the compliance burden gone choose Protected Intake.

Door 01 · Most popular Start here
Hardening

Keep your current bot and workflow. We make it provably compliant and leave you the audit trail.

$1,500one-time engagement
+ from $149/mo · Guardian monitoring
  • 4-week remediation of all 16 controls
  • Signed consent + immutable audit trail
  • Do-Not-Call screening & rate limits
  • Insurance-ready compliance binder
Get scored, then harden
Door 02 · Turnkey
Protected Intake

Hand us the inbound. Our Maya agent answers calls, SMS and web — compliant by construction, from day one.

$2,000setup
+ $349/mo · agent + monitoring
  • Maya intake agent, live in 2–4 weeks
  • Consent & DNC enforced at the source
  • Every interaction logged & searchable
  • All Hardening deliverables included
Book an intake review

Figures shown are representative engagement pricing for planning purposes. Grandeza provides compliance engineering and documentation; it is not a law firm and does not provide legal advice. Final scope and price are confirmed after your scan.

Why owners choose Grandeza
"I didn't want to become a compliance expert. I wanted a number I could trust and a document I could hand my insurer."

— The operator's brief. Grandeza turns it into 16 passing controls.

The framework

Sixteen controls. One defensible record.

Every control is diagnosed, remediated and attested. This is the checklist a regulator or carrier expects — built for how dispatch actually works.

The deliverable

The proof isn't a promise. It's a binder.

Every engagement ends with a signed, printable compliance record — the tangible artifact your E&O carrier asks for and your lawyer reaches for first.

  • 16-control attestation with per-control evidence
  • Signed consent records & the tamper-evident audit trail
  • Exportable PDF — hand it to an insurer, auditor or attorney
Guardian monitoring

Compliance isn't a project. It's a posture.

Hardening gets you to a clean score once. Guardian keeps you there — watching every send for consent, DNC and rate-limit breaches, and alerting you before a mistake becomes a claim. From $149/mo.

See a sample report
No commitment

Find out what your intake would score.

Twelve minutes. Sixteen controls. One number that tells you exactly where you stand — free.

Get your free Grandeza Score Compare the two doors